Buying a Shield Home

At Shield Homes, we want to make sure you’re happy with our service

Buying a Shield Home

Taking pride in attention to detail and maintaining the highest standards, Shield Homes keeps buyers in mind from land acquisition through the design stages, construction and interior specification.

When you buy from Shield Homes you have peace of mind that everything in your property is brand new. Not just the fixtures and fittings such as kitchen and bathrooms but also the structure including windows, foundations, walls and roof.

On select developments, subject to construction stage – buyers have choices available from carefully selected ranges to personalise their home and make it unique to you.

Upon legal completion, a member of the team will be on hand to walk you through your new home and complete a handover checklist, answer any technical questions you may have and provide a complete property handover pack, which includes plans, certificates of installations and structural defect warranty information.

Complaints Procedure

Shield Homes continuously strive to ensure all purchasers are delighted with the standard of service received throughout their journey with us, make the buying process as simple as possible to ensure that you thoroughly enjoy owning your new Shield home.

We are confident that most issues you might have when you are buying a New Home from us or once you have moved into your New Home, can be resolved quickly by either speaking to one of our sales staff on the phone or in person.

However we do understand that sometimes when problems do occur, we may not be able to resolve the issue to your satisfaction and because of this, we have a formal complaints procedure. Please click here for more information.